Case Studies

Challenge: A very ‘critical ‘task of our client involved processing the data from timesheets received from various recruitment agencies. These agencies send the data in inconsistent formats which needs to be processed in a short span of time. This required a lot of manual effort & time to process the information and was subject to errors.

Solution: We are very flexible on our approach to clients and believe in providing comfort to our clients during transition. To that end, we picked up the task by replicating the procedures followed by the client. After a couple of weeks of successful migration of the task to India, we started automating the procedures. Apart from automating, we also placed various validations & checks in the automation process which almost eliminated the risk of errors. During the entire phase of automation, we kept our client in loop so that they do not lose the control over the procedures.

Benefits:

Improved Customer Satisfaction

Faster processing

Zero error rate

Improved operational efficiency

Valuable Testimonials

"I have worked with Anderson BPO since I formed my business in 2017 and they have helped me grow through the initial stages of growth allowing me to concentrate on business development whilst allowing them to cover many of the back end operations that are so vital to success."
David Jacobs
Director

DJ ACCOUNTING LIMITED

"I have worked with Anderson BPO since I formed my business in 2017 and they have helped me grow through the initial stages of growth allowing me to concentrate on business development whilst allowing them to cover many of the back end operations that are so vital to success."
“I used Andersonbpo to outsource client bookkeeping, vat, accounts and tax return production whilst still being able to manage operations from the UK. I was very happy with their professional approach, delivery and quality of work but most of all the communication was key to the transition and initial client migration which can be tricky. Andersonbpo understand the UK market well and it was reassuring to discover that they didn’t overpromise and under deliver which can be quite commonplace in this sector. I have personally worked with the Andersonbpo Managing Director, Sandeep for more than a decade in and would have no hesitation in recommending him and his team.”
Mario De-Crescenzo
Director

The TaxStop Limited

“I used Andersonbpo to outsource client bookkeeping, vat, accounts and tax return production whilst still being able to manage operations from the UK. I was very happy with their professional approach, delivery and quality of work but most of all the communication was key to the transition and initial client migration which can be tricky. Andersonbpo understand the UK market well and it was reassuring to discover that they didn’t overpromise and under deliver which can be quite commonplace in this sector. I have personally worked with the Andersonbpo Managing Director, Sandeep for more than a decade in and would have no hesitation in recommending him and his team.”
“I just thought I would drop you a line to say again what a pleasure it was to meet you all and how happy I am with the way in which the initial phase of transfer has worked. I am looking forward to finalising a project plan to successfully commence and complete phase 2.”
Steven Zahab
Managing Director, Esentual Limited.

“I just thought I would drop you a line to say again what a pleasure it was to meet you all and how happy I am with the way in which the initial phase of transfer has worked. I am looking forward to finalising a project plan to successfully commence and complete phase 2.”